Neighborhood Coalition for Shelter
NCS - Careers at NCS

Careers At NCS


Director, NCS Residence

Reports To: Chief Program Officer

Supervises: Senior Case Manager, Case Managers, Case Aides, Program Staff, Transitions Case Manager

Basic Function:

The Residence Director is responsible for providing overall management of the NCS Residence, a 65-bed supportive housing program for formerly homeless men and women, many with histories of mental illness and/or substance abuse. This includes program development, support services (including psychiatric, case management and social services, meals, and recreational activities) as well as personnel, fiscal management, and landlord-tenant/ building issues. S/he is charged with creating a multi-disciplinary team that employs Motivational Interviewing and other evidence-based approaches to fulfill both the program’s mission and goals as well as those of the agency. S/he also supervises the Case Manager at Transitions, a 10-bed transitional housing program in the Bronx.


  • Supervise and oversee the integration and quality of program services for the NCS Residence and Transitions.
  • Interview, hire and supervise all program and clinical staff, working to create a multi-disciplinary team approach ensuring integration of agency-wide programs and services.
  • Ensure that all services are clinically sound and meet the needs of the residents.
  • Supervise the accurate and timely entry of client data, monitoring and utilizing this information through outcome measurements to aid in program planning and development.
  • Monitor landlord tenant issues such as compliance with rules of the Residence and adherence to rent laws and codes.
  • Ensure compliance with government contracts including the timely submission of monthly statistical reports.
  • Develop program budget with CFO and CPO and monitor expenses.
  • Represent the agency in the community, attend meetings and participate in other relevant organizations
  • Work with Director of Volunteer Services to identify needs for volunteers and supervise them.
  • Work collaboratively with staff at all levels to ensure quality service provision and the development and improvement of team performance.
  • Other duties as assigned.


Master degree in Social Work or related field with a minimum of three years management and clinical experience in a residential setting, preferably with Substance Abusers, Mentally Ill and/or Dually Diagnosed formerly homeless populations. Excellent organizational skills, solid clinical background, and very strong interpersonal and written communication skills. Prior experience with performance management outcomes. Computer literacy is required. Spanish speaking a plus.

How to Apply:
Please send resume and cover letter with salary requirement to: Please indicate "Director, NCS Residence" in subject of e-mail.

Administrative Assistant, Louis Nine House

Reports To: Director, Louis Nine House

Basic Function:

The Administrative Assistant at Louis Nine House, NCS’s supportive residence in the Bronx for youth who have aged out of foster care or who are otherwise homeless, provides clerical and administrative support to the Residence Director and all members of the Residence’s staff, as needed. S/he is responsible for compiling information for monthly and annual reports in accordance with both agency and funding requirements. This position is located in the Bronx and is one block away from public transportation.


  • Manage correspondence for Director and other staff as needed
  • Collect client data from the agency’s client database & case management staff, and enter into agency and government tracking systems.
  • Work closely with HPD to ensure clients’ section 8 subsidies remain active and records are up to date.
  • Assist in preparing internal and external reports, in accordance with auditing protocols, for funding sources and government agencies.
  • Retain all supporting documentation for statistical reports in accessible filing systems.
  • Work with other members of the Residence staff to create and maintain mailing, telephone and referral lists in databases.
  • Order and distribute office supplies to all staff, ensuring that an adequate inventory is always available, and within the budget
  • Maintain all printer, fax, and copier machines in a timely manner.
  • Open, sort, log and route incoming mail.
  • Receive and direct all incoming phone calls.
  • Maintain accurate rent records in accordance with the property management team to ensure smooth transition of client rental demands/arrears.
  • Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance.
  • Other duties as assigned.


At minimum a Bachelor’s Degree and one year of demonstrated administrative experience. Strong written and verbal communication skills, time management and multi-tasking skills, and demonstrated knowledge of Microsoft Office suite required. Bi-lingual (Spanish) a plus.

How to Apply:
Please e-mail Cover Letter, Resume, and Salary Requirements to: Please indicate "Administrative Assistant - LNH" in subject of e-mail. No phone calls please!

Substance Abuse Counselor/CASAC

Reports To: Director of Outpatient Services

Basic Function:

Neighborhood Coalition for Shelter has an exciting opening for a Substance Abuse Counselor at Chance for Change, a small not-for-profit OASAS (part 822) licensed outpatient treatment program which addresses the needs of dually diagnosed homeless and formerly homeless men and women.


  • The employee will be responsible for providing integrated dual diagnosis treatment in the NCS outpatient clinic, addressing the substance use and mental health treatment needs of the program’s clients.
  • Employee will perform intake assessments, individual/group counseling, family counseling, and case management.
  • There will be a strong emphasis on providing a holistic and harm reduction approach to the clients’ treatment and recovery.
  • Monitor toxicologies as needed. Must be able to maintain concise and accurate client records as well as ensure the timely submission of information into the AWARDS client data system and other reporting sources.
  • Develop treatment plans, discharge plans and all corresponding documentation required by NYS OASAS regulations and the NCS policy and procedures manual.
  • Participate with all Chance for Change client activities including ensuring that the program is appropriately prepared for client meals, award ceremonies, holiday events and other program activities.
  • Other duties as assigned by Director of Outpatient Services.


CASAC and bachelor’s degree required. Master’s degree in social work or a counseling related profession preferred. Dual licensure of LMSW & CASAC or LMHC & CASAC is strongly desirable. Experience working with adults with co-occurring disorders is required. Candidate should have knowledge of the NYC housing placement and resource systems. Computer proficiency is required as all medical records are kept electronically.

How to Apply:
Please send resume and cover letter with salary requirement to: Please indicate "Social Worker/Substance Abuse Counselor, CFC" in subject of e-mail.

Development Associate

Reports To: Director of Development and Communications

Supervises: Development Assistant, Interns and Volunteers

Basic Function:

The Development Associate supports all aspects of the Neighborhood Coalition for Shelter’s fundraising efforts. S/he works closely with the Director of Development and Communications planning and coordinating development appeals and events, and ensuring the integrity of the agency’s donor database, website and social media sites.


  • Coordinate direct mail appeals targeted to current and prospective donors
  • Play a key role in the engagement and effective stewardship of emerging philanthropists (junior donors)
  • Arrange donor engagement opportunities including program tours, cultivation events and volunteer opportunities.
  • Assist in planning and coordinating fundraising events.
  • Devise and implement on-line fundraising campaigns.
  • Oversee maintenance of agency website and social media sites.
  • Coordinate production of print and on-line marketing materials.
  • Responsible for Raiser’s Edge donor database.
    • Ensure all gifts are accurately entered and acknowledged.
    • Establish protocols and provide quality assurance to maintain database integrity.
    • Create appropriate reports to provide information and analyze results.
  • Write: proposals for special city, state or civic grants or member items, newsletter articles and donor letters.
  • Coordinate Board Development Committee meetings, including scheduling, preparation of meeting materials and minutes.
  • Other duties as assigned.


Bachelor’s degree and 3-5 years’ varied experience in development. Cutting edge computer skills required including Word, Excel, Raiser’s Edge; must be social media savvy and have knowledge of online fundraising opportunities and vehicles. Strong written, verbal and organizational skills with an exceptional eye for detail. Must have supervisory experience, the ability to manage multiple projects and priorities, work well under pressure and interact appropriately with staff, board and donors.

How to Apply:
Please send resume and cover letter with salary requirement to: Please indicate “Development Associate” in subject of e-mail.

Development Assistant

Reports To: Director of Development and Communications

Basic Function:

The Development Assistant plays an important role in supporting and participating in all aspects of the Neighborhood Coalition for Shelter’s fund raising efforts. S/he assists the development staff in managing logistical details of special events, serves as the primary steward of the agency’s donor database, and provides clerical and administrative support.


  • Enter all gifts in the donor database within 24 hours of receipt, ensuring for accuracy and updating any new information.
  • Generate all donor acknowledgements in a timely manner.
  • Produce donor reports, as required, and track results of campaigns and activities.
  • Create monthly donor reports that reconcile with the agency’s financial records.
  • Provide support for all events and community outreach activities.
  • Assist in production and distribution of promotional and development materials, ensuring that there is adequate inventory.
  • Provide administrative support to Development Associate and Director of Development.
  • Assist in updating Facebook and other social media sites.
  • File all departmental paperwork accurately.
  • Regularly update contact lists and process mailings.
  • Other duties as assigned.


Bachelor’s degree, minimum 1 - 2 years’ office experience. Excellent computer skills, including Microsoft Word, Excel, and social networking sites i.e., Facebook required.  Raiser’s Edge a plus. Good written, verbal and organizational skills, able to maintain accuracy in a fast-paced environment.

How to Apply:
Please send resume and cover letter with salary requirement to: Please reference “Development Assistant” in the subject line of the e-mail.

Development and Communications Department Internship

The Neighborhood Coalition for Shelter (NCS) is dedicated to providing housing and support that can transform lives. Together with its partners in the community, NCS's dedicated board, staff and volunteers demonstrate what neighbors can do to reduce, prevent and ultimately end homelessness.

NCS has a wonderful opportunity for a young man or woman to intern in their Development and Communications department. The intern will gain valuable nonprofit development and communications experience and will become well versed in using social networking and other on-line vehicles to expand a support base and raise awareness. This position is flexible, allowing you to work from home with scheduled in-office meetings. A minimum of 10-12 hours per week is suggested.

During this 3-6 month unpaid internship, you will help NCS connect and further engage donors and volunteers by marketing the NCS brand and message through online vehicles.


  • Assist in the maintenance of NCS’s on-line presence on social networking sites such as Facebook and Twitter, and on our Website by securing and posting content.
  • Create and format electronic newsletters; write stories and secure photos.
  • Assist in creation of online marketing materials.
  • Monitor social networking strategies in the nonprofit industry; report on trends and best practices.
  • Monitor news sites, Twitter, Facebook and LinkedIn for articles and postings connected to our work and suggest social media responses.
  • Assist in creating and executing strategies to reach a younger population.
  • Market special events through multiple media channels.
  • Participate in maintenance of database so as to effectively communicate with various stakeholders.
  • Other duties as assigned.


  • Willingness to learn about NCS programs that serve homeless and formerly homeless individuals.
  • Ability to apply social networking skills in various media (Facebook, Twitter, YouTube and LinkedIn).
  • Excellent computer skills, including Microsoft Word and Excel; Google and other online research.
  • Experience with Raiser’s Edge database (or similar fundraising software) a plus.
  • Strong oral and written communication skills.
  • Good attention to detail required.
  • Ability to respond well to guidance and supervision, coupled with the ability to work independently.

Compensation: None

How to Apply:
Interested parties should send their resume and a cover note to: Diane L. Rush, Director of Development and Communication No phone calls please.

Per-diem Program Aide, Louis Nine House, Bronx

Program Aides are responsible for maintaining the safety and security of the Louis Nine House residents and facility.  They are expected to maintain a professional demeanor at all times in their interactions with the residents.

Specific Responsibilities:

  • Ensure the security of the facility, residents' property and agency property.
  • Screen all visitors at the front door before entering and ensure they sign visitor log.
  • Monitor security cameras.
  • Make rounds of the entire facility regularly throughout shift.
  • Read the visitors log and staff log before starting shift.
  • Monitor residents' guests, ensuring that guests leave on time and overnight guests have required passes.
  • Conduct fire and safety inspections throughout the shift.
  • Document activity during shift in staff log.
  • Monitor compliance with Louis Nine House policies.
  • Maintain current knowledge of Louis Nine House emergency procedures.
  • Document information for placement in resident's files.
  • Complete Security Checklist during each shift.
  • Participate in staff meetings as necessary.
  • Work cooperatively with staff at all levels to ensure quality service provision.
  • Other duties as assigned.

High School diploma or GED. Prior experience in social services environment, particularly working with youth and young adults.

How to Apply:
Please send resume and cover letter to: and indicate "Program Aide" in the subject line.


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