Careers At NCS

Development Assistant

Case Manager - NCS Residence

Clinical Coordinator - LNH

Administrative Assistant - LNH

Human Resources Manager

Case Manager - Louis Nine House

Recreational Case Aide

Job Announcements

This position will play an important role in supporting all aspects of the Neighborhood Coalition for Shelter’s fund raising efforts.  S/he assists the Development staff in the areas of special events, serves as the primary steward of the agency’s donor database and provides clerical and administrative support.

Responsibilites:

• Enter all gifts in the donor database within 24 hours of receipt, ensuring for accuracy and updating any new information.
• Generate all donor acknowledgements in a timely manner.
• Produce donor reports, as required, and track results of campaigns and activities.
• Create weekly donor reports that reconcile with the agency’s financial records.
• Provide a full range of support for all events and community outreach activities.
• Assist in production and distribution of promotional and development materials, ensuring that there is adequate inventory.
• Provide administrative support to all members of the Development Office.
• Write original acknowledgement letters and newsletter articles.
• Coordinate Board Development Committee meetings, including scheduling, and preparation of meeting materials.
• Filing all departmental paperwork accurately.
• Regularly update contact lists and process mailings.
• Work cooperatively with staff at all levels to ensure quality service provision.
• Other duties as assigned.

Qualifications:

Bachelor's degree, minimum 1 - 2 years' office experience. Excellent computer skills, including Microsoft Word, Excel and database management. Proficiency in Raiser's Edge software required.  Familiarity with merging text and data is important.  Good written, verbal and organizational skills, strong eye for detail and the ability to multi-task. Fundraising experience a plus.

Please send Cover Letter, Resume, Salary Requirements to:

jmurphy@ncsinc.org
Please indicate Development Assistant in subject of e-mail.

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The NCS Residence Case Manager provides outreach, counseling and entitlements advocacy to the residents at this facility and is part of the program=s multi-disciplinary to approach to service provision.

Responsibilites:

• Conduct a comprehensive intake assessment for all new residents. Review criteria for eligibility into the program, collect all requisite documentation and explain the agency=s policies and procedures.
• Develop treatment plan for all new tenants on his/her caseload within 30 days of their arrival.
• Maintain concise and accurate Client Files including current case notes and information about each tenant=s progress with their treatment plan.
• Record all client information accurately in electronic database, on a timely basis including client contacts, counseling sessions and referrals.
• Monitor residents= medication intake and observe their behavior.
• Provide tenants with necessary referrals, including emergencies such as hospitalization, detox, etc.
• Inform tenants about on-site, agency and community resources that are available to them and provide referrals.
• Document all significant events in the daily log.
• Participate in case conferences, staff meetings and training sessions.
• Represent the agency at assigned meetings and conferences.
• Provide monthly statistical reports on time and accurately.
• Maintain a professional and cooperative attitude in the work environment.
• Work cooperatively with staff at all levels to ensure quality service provision.
• Other duties as assigned.

Qualifications:

Masters Degree in social work, psychology, or other acceptable equivalent and two years experience working with the homeless, mentally ill and/or substance abusers. Must have solid clinical background, and very strong interpersonal and written communication skills. Computer literacy required. Bilingual a plus.

Please send Cover Letter, Resume, Salary Requirements to:

Ms. Shabana K. Master
Director of Human Resources
search@ncsinc.org
Please indicate Case Manager, Supportive Service Residence in subject of e-mail.

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The Clinical Coordinator is responsible for supporting and advancing the program goals of the Louis Nine House by building a strong clinical team that utilizes a strong multi-disciplinary approach to service provision. In addition to carrying a caseload, s/he ensures that each resident works with a Case Manager to create a Service Plan and uses the document to monitor goals and outcomes. Quality Assurance, consistent with professional/funding standards is also a major function of this position.

Responsibilites:

• Supervise two Case Managers and collaborate with Vocational Rehabilitation Counselors to ensure comprehensive service provision.
• Monitor intakes of all new residents and promptly assign them to a Case Manager and Vocational Rehabilitation Counselor.
• Ensure that each resident works with their Case Manager and a Vocational Rehabilitation Counselor to develop an Action Plan that includes time-defined goals based on their specific service needs to develop life and work skills.
• Provide advocacy and referrals for entitlements, legal assistance, medical and other emergency needs, as well as referrals for on-going follow-up needs.
• Work collaboratively Youth Development Coordinators and residents to develop activities that will strengthen daily living skills.
• Carry a case load of up to 15 residents and provide individual and group counseling, as-needed basis.
• Quality Assurance: ensure that staff accurately record all resident contacts including services provided by on-site psychiatrists and health care providers.
• Examine all client charts for proper paper charting on a regular basis for accuracy and professional standards.
• Participate in and/or facilitate case conferences, staff meetings, training sessions and community meetings.
• Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance.
• Other duties assigned.

Qualifications:

MSW or Masters in human service related field with 3-4 years progressive supervisory experience. Qualified candidate must have working knowledge of SPMI/SED population, preferably a setting with young adults; and a strong understanding of the developmental needs of young adults/at-risk youth; a sensitivity to ethnic and cultural diversity; and a knowledge of and a commitment to working from a strength-based perspective. Must have excellent written and verbal communication skills. Bi-lingual preferred.

Please send Cover Letter, Resume, Salary Requirements to:

Ms. Shabana K. Master
Director of Human Resources
search@ncsinc.org
Please indicate LNH Clinical Coordinator in subject of e-mail.

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The Administrative Assistant at the Louis Nine House provides clerical and administrative support to the Residence Director and all members of the facility’s staff, as needed. S/he is responsible for compiling information for monthly and annual reports in accordance with both agency and funding requirements.

Responsibilites:

• Manage correspondence for Director and other staff, as needed.
• Manage scheduling of shifts for approximately 12 Program Aides.
• Collect client data from the agency's client data base and case management staff, and enter it into agency and government tracking systems.
• Assist in preparing internal and external reports, in accordance with auditing protocols, for funding sources and government agencies.
• Retain all supporting documentation for statistical reports in accessible filing systems.
• Work with other members of the Residence staff to create and maintain mailing, telephone and referral lists in databases.
• Order and distribute office supplies to all staff, ensuring that an adequate inventory is always available.
• Maintain all printer, fax, and copier machines in a timely manner.
• Open, sort, log and route incoming mail.
• Receive and direct all incoming phone calls.
• Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance.
• Other duties as assigned.

Qualifications:

At minimum a Bachelor’s Degree and one year of demonstrated administrative experience. Strong written and verbal communication skills, time management and multi-tasking skills, and demonstrated knowledge of Microsoft Office suite required. Bi-lingual (Spanish) a plus.

Please send Cover Letter, Resume, Salary Requirements to:

Ms. Shabana K. Master
Director of Human Resources
search@ncsinc.org
Please indicate Administrative Assistant - LNH in subject of e-mail.

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This Human Resources Manager will be responsible for all aspects of employee relations from the screening of potential applicants to orientation, benefit administration, staff counseling, and personnel policies and procedures. S/he also works closely with the Program Directors, providing them with guidance relating to performance-related issues, ensuring that polices are consistent throughout the agency and in compliance with prevailing labor law.

Responsibilites:

• Maintain and update job descriptions for all positions within the agency.
• Post job openings, review, screen, and interview candidates for all positions prior to making referrals to the next level of the interview process.
• Coordinate hiring of all new staff members, ensuring that their paperwork is in order and arrangements have been made for their first day of employment.
• Oversee the orientation of each new staff member.
• Implement and organize monthly agency-wide orientation for all new hires to familiarize them with the agency's programs, philosophy and outcome measurements.
• Conduct salary surveys and make recommendations to senior management staff.
• Monitor and review all staff evaluations, working with supervisors to ensure that the evaluations and recommendations are clearly stated.
• Review all disciplinary memos with supervisors prior to dissemination.
• Provide staff with a safe environment to air their workplace concerns and make referrals to the agency's EAP when appropriate.
• Identify any potential legal issues and work with the agency's labor counsel to ensure that any potential liabilities have been identified and mitigated.
• Maintain personnel files in compliance with applicable legal and funding requirements.
• Update the Personnel Policies and Procedures Manual on an annual basis and develop, recommend and implement new policies as needed.
• Administer benefits program, overseeing enrollment, changes and terminations.
• Work with COO and Director of Finance to review benefits annually prior to renewals.
• Monitor time and leave usage in collaboration with Finance Department.
• Arrange for in-service training and staff development activities in collaboration with Program Directors.
• Work cooperatively with staff at all levels to ensure quality service provision.
• Other duties as assigned.

Additional Qualifications:

Masters Degree in Human Resources or other business-related discipline and 1-3 years experience. Prior experience working in a social services environment a plus. Strong interpersonal, written and verbal communication skills. Bi-lingual desirable.

Please send Cover Letter, Resume, Salary Requirements to:

search@ncsinc.org
Please indicate HR in subject of e-mail.
Resumes without salary requirements listed will not be considered.

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The Case Manager at the Louis Nine House provides outreach and counseling to the residents at this supportive housing facility. This individual is part of the agency's multi-disciplinary to approach to service provision.

Responsibilites:

• Conduct a comprehensive In-Take assessment for all new residents and review the agency's policies and procedures with them. Develop treatment plan for all new tenants within 30 days of their arrival.
• Maintain concise and accurate Client Files including current case notes and information about each tenant's progress with their treatment plan with an understanding of the confidentiality issues that surround these files.
• Monitor residents' medication in-take and observe their behavior.
• Provide tenants with necessary referrals, including emergencies such as hospitalization, detox, etc. Inform tenants about on-site, agency and community resources that are available to them.
• Coordinate and run special events and parties for the tenants, as required.
• Enter all significant events relating to clients and the facility in the daily log.
• Participate in case conferences, staff meetings and training sessions and represent the agency at assigned meetings and conferences.
• Provide monthly statistical reports on time and accurately.
• Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance.
• Other duties as assigned.

Qualifications:

Master's Degree in Social Work or related field and demonstrated experience working with SPMI/SED population, preferably a setting with young adults; or Bachelor's Degree in Social Work or related field and three years demonstrated experience working with SPMI/SED population, preferably a setting with young adults; experience with substance abuse; HIV education; and sensitivity towards GLTG sexual proclivity. Qualified candidate must have a strong understanding of the developmental needs of young adults/at-risk youth, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength-based, youth-development perspective. Applicant must have excellent written and verbal communication skills, as well as strong computer skills. Bi-lingual (Spanish) a plus.

Please send Cover Letter, Resume, Salary Requirements to:

search@ncsinc.org
Please indicate LNH Case Manager in subject of e-mail.

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The Recreational Case Aide is a member of the New Vistas' supportive services team. Through direct interaction with clients, s/he helps facilitate a smooth transition from homelessness to housing for program participants. This individual serves as the program's primary support staff and is charged with maintaining strong working relationships with clients that support recovery and retention.

Responsibilites:

• Conduct outreach to the residents, encouraging them to participate in the scheduled activities.
• Facilitate socialization and recreational groups.
• Devise weekend events and a monthly calendar of weekend activities designed to encourage the fullest participation possible in concert with the New Vistas Clinical Coordinator.
• Assist clients in developing independent living activities such as cooking, cleaning, shopping, and personal hygiene.
• Track all client and group activities. Ensure that this information is documented through sign-in sheets and/or other supporting materials.
• Promote all planned activities with fliers, posted schedules and calendars.
• Administer the recreational budget, while providing all receipts and materials related to expenses.
• Monitor client medications, when needed.
• Work cooperatively with staff at all levels to ensure quality service provision and participate fully in an interdisciplinary team approach for resident treatment.
• The hours for this position include holiday shifts.
• Other duties as assigned.

Qualifications:

At minimum 1 year of experience in social service or related field, and an Associate's Degree or equivalent. Computer proficiency required. Bi-lingual a plus.

Please send Cover Letter, Resume, Salary Requirements to:

search@ncsinc.org
Please indicate NV Recreational Case Aide in subject of e-mail.

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