Neighborhood Coalition for Shelter
NCS - Careers at NCS

Careers At NCS


Case Manager, Louis Nine House, Bronx, New York

Reports to: Senior Case Manager

Basic Functions: The Case Manager at the Louis Nine House provides outreach and counseling to the residents at this supportive housing facility. This individual is part of the agency's multi-disciplinary to approach to service provision.

Responsibilities Include:

  • Conduct a comprehensive In-Take assessment for all new residents and review the agency's policies and procedures with them. Develop treatment plan for all new tenants within 30 days of their arrival.
  • Maintain concise and accurate Client Files including current case notes and information about each tenant's progress with their treatment plan with an understanding of the confidentiality issues that surround these files.
  • Monitor residents' medication in-take and observe their behavior.
  • Provide tenants with necessary referrals, including emergencies such as hospitalization, detox, etc. Inform tenants about on-site, agency and community resources that are available to them.
  • Coordinate and run special events and parties for the tenants, as required.
  • Enter all significant events relating to clients and the facility in the daily log.
  • Participate in case conferences, staff meetings and training sessions and represent the agency at assigned meetings and conferences.
  • Provide monthly statistical reports on time and accurately.
  • Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance.
  • Other duties as assigned.

Qualifications: Bachelor's Degree required (Masters preferred) in Social Work or related field and demonstrated experience working with SPMI/SED population, preferably a setting with young adults; or Bachelor's Degree in Social Work or related field and three years demonstrated experience working with SPMI/SED population, preferably a setting with young adults; experience with substance abuse; HIV education; and sensitivity towards LGBTQ sexual orientation. Qualified candidate must have a strong understanding of the developmental needs of young adults/at-risk youth, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength-based, youth-development perspective. Applicant must have excellent written and verbal communication skills, as well as strong computer skills. Bi-lingual (Spanish) a plus.

To apply for this position, please send your cover letter and resume to Prema Menon, Director of Human Resources and Volunteer Services, at

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